fbpx

Frequently Asked Question

  • What if my comic is lost or damaged?

    Each shipment you receive from Sigma Comics has a tracking number so you are always able to identify and track your package, except Print Reader copies. If your comic is damaged and you have a Print Collector or Print Collector Combo Subscription, simply send us a “Resend Request” at CONTACT, and we’ll send you out a new copy of that issue at no cost. Please note there is a limit of two (2) Resend Requests per Print Collector or Print Collector Combo Subscription. This means you will only receive two replacements on your Print Collector or Print Collector Combo Subscription. Resend Requests are not available for Printer Reader or Print Reader Combo Subscriptions.

  • Why do I have to pay Sales Tax?

    Due to the 2018 Supreme Court case South Dakota v. Wayfair, we have to collect sales tax for all states that require it, which is most of them.
    Tax Exempt States
    We are required by law to charge sales tax for all states except: Alabama, Alaska, Delaware, Florida, Idaho, Louisiana, Massachusetts, Mississippi, Missouri, Montana, New Hampshire, New Mexico, North Dakota, Oregon, Tennessee, Illinois, New York, and Oklahoma.
    Tax Exempt Resellers
    If you are a retailer or comic dealer who has a tax exempt reseller certificate from your state, you may provide us with a copy of your certificate and you will not be charged sales tax. Just select “Tax Exempt” at CONTACT, and indicate your status and possession of the documentation above and we will contact you for verification.

  • Do You Offer Returns?

    No; the reason being because we are currently not set up to handle a customer service operation. We’re just starting out folks! We’ll keep you posted when this changes.

  • Do You Ship Internationally?

    Yes, but we only ship English-language comic books and items located in the Shop. International shipping does not qualify for free shipping.

© Sigma Comics, LLC. All rights reserved.